All new products sold by DURRIDGE Company Inc. are covered by the DURRIDGE 2-YEAR LIMITED WARRANTY, starting from the day the equipment is delivered to the end-user.
This limited warranty covers parts and labor to repair or replace faulty components and/or manufacturing faults in the product. Liability is limited in value to the cost of replacing the product. Repair of damage that may be caused by acts of God, other external causes, accident or misuse, are not covered under this warranty, nor does it cover direct, incidental or consequential damages for any reason, including damage resulting from a breach of a warranty or condition such as lost data. Replacement parts purchased to repair such damage are covered by a 1-year limited warranty beginning from the date of installation and, similar to the 2-Year Limited Warranty, shall not cover direct, incidental or consequential damages for any reason, including damage resulting from a breach of a warranty or condition such as lost data.
For warranty evaluation, please contact the USA or UK office first, then if necessary, click here for shipping instructions, then return your product to us, shipping pre-paid and insured. If the repair is confirmed by Durridge to be a repair under warranty, Durridge will pay the return shipping.