(In compliance with applicable laws, including GDPR.)

Important information and who we are

Purpose of this privacy notice
This privacy notice aims to give you information on how Durridge Company Inc collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or service from us.

Controller
Durridge Company Inc is the legal ‘Controller’ which is responsible for your personal data, and is referred to as “we”, “us”, “our” or “company” in this privacy notice. Please contact us at any time if you have any concerns.

Our full details are:
Durridge Company Inc.
524 Boston Road
Billerica, MA 01821-2812, USA
Telephone: +1 (978) 667-9556
https://durridge.com

What information do we collect?

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us tailor our interaction to your browser and operating system.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

With your permission, we may send you emails about our company, website, new products and other updates.

How is your personal data collected?

Direct interactions with you.

Automated technologies or interactions, such as the use of Cookies.
Please see our Cookie Policy below.

Third parties or publicly available sources, such as Google Analytics.

This site uses cookies – small text files that are placed on your device to help the site provide a better user experience. Cookies on our website are used to retain user preferences, shopping baskets, and provide anonymized tracking data to Google Analytics.

As a rule, cookies will make your browsing experience better. However, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

How we use your personal data

We will only use your personal data: when the law allows us to; for the processing of orders and services on your behalf; where it is necessary for our legitimate interests (or those of a third party), but only when your interests and fundamental rights do not override those interests; and where we need to comply with a legal or regulatory obligation.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website:
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service:
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions:
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails:
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
  • Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Data Security: how do we protect your information?

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

    Payments
    If you choose to pay us with a debit or credit card, our website uses a direct payment gateway for you, which encrypts your card data and processes your payment; we are only provided limited access to partial, non-sensitive card data, for tracking purposes only. We use stripe® as our global payment gateway provider, which serves over 100,000 businesses in over 100 countries.

    Third-party links
    This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

    How long will you retain and use my data for?

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.

    Children’s Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Your Consent

    By using our site, you consent to our privacy policy.

    Access to your personal data

    You are entitled to view, amend, or delete the personal information that we hold about you. Email your request to , or write to Durridge Company Inc., 524 Boston Road, Billerica, MA 01821-2812, USA.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page.
    This policy was last modified on June 14, 2018